Microsoft named leader in Gartner Quadrant for Teams messenger solutions

Quadrant_Hero1

Microsoft Teams has become critical to how 270 million users around the world connect, phone, chat, collaborate, and conduct business. 

As the world recovers from the pandemic, Microsoft Teams is witnessing higher use and engagement – on average, users connect with Teams 1,500 times per month and spend more time in Teams chat than they do in email.

Microsoft has been named a Leader in the 2022 Gartner® Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide for the fourth consecutive year. They have been ranked first on the Ability to Execute axis and last on the Completeness of Vision axis.

In a statement, Gartner listed the strengths of Microsoft’s solutions:

  • Gartner continues to see Microsoft Teams as the most popular UCaaS choice in the past year, especially for organizations already using Teams messaging and meeting scenarios. Microsoft Teams’ telephony capabilities satisfy a majority of the requirements of most organizations due to enhancements made by Microsoft as well as overall changes in the communications culture.
  • A unified message, meet and call experience is a key driver in organizations selecting Microsoft for UCaaS. Organizations have increasingly replaced their incumbent telephony-centric UCaaS platforms with Teams. Teams offers services and capabilities that extend beyond UCaaS and is used in conjunction with the broader Microsoft 365 suite.
  • In the past year, Microsoft Teams has improved its voice availability SLA target from 99.9% to 99.99%. This improvement has made UCaaS buyers in organizations classifying telephony as a critical service less hesitant to adopt Microsoft Teams Phone System.
  • Microsoft has created significant interest with SMBs by expanding its footprint and adding a new SMB bundle SKU that includes Calling Plans and Phone System licenses in 30+ countries at a better price than previously.

Image source: Microsoft

“While we believe this recognition is a result of the vision and effort of so many at Microsoft, we want to take a moment to thank our customers and partners for making this possible,” Microsoft said in a statement. “Your feedback, ideas, and collaboration continually inspire us to raise the bar and shape Teams to better serve you.”

Contact

Ready to meet the only technology partner you'll ever need?

Cloudica needs the information you provide to contact you about our services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy policy.

Once the above questions have been answered, a disaster recovery and backup readiness index can be calculated based on the following scale: 

  • Level 1: Inadequate – The organization has significant gaps in its disaster recovery and backup posture.  
  • Level 2: Developing – The organization has some disaster recovery and backup processes in place, but significant improvements are needed.  
  • Level 3: Mature – The organization has a mature disaster recovery and backup posture, but there is room for improvement.  
  • Level 4: Robust – The organization has a strong disaster recovery and backup posture and is well-prepared to address potential disruptions.  
  • Level 5: Exceptional – The organization has a comprehensive and mature approach to disaster recovery and backup. 

The disaster recovery and backup readiness index can be calculated by assigning a score of 1-5 to each question based on the level of readiness demonstrated. The scores are then averaged across all questions in each category to determine the readiness level for that category. The overall disaster recovery and backup readiness index is calculated by averaging the readiness levels across all categories. 

Level 1: Basic
You have minimal cybersecurity processes in place and face a high risk of cyberattacks. Immediate attention and significant improvements are necessary to enhance your security posture.

Level 2: Developing
You have some cybersecurity processes in place but require substantial improvements to reach a mature state. You should focus on strengthening your policies, procedures, and security controls.

Level 3: Mature
You have a solid cybersecurity posture, but there is still room for improvement. You should continue enhancing your processes, monitoring capabilities, and incident response practices.

Level 4: Advanced
You have a strong cybersecurity posture and are well-prepared to address potential threats. However, you should remain proactive and stay abreast of emerging threats and technologies to maintain your advanced level of security.

Level 5: Leading
You have a comprehensive and mature approach to cybersecurity. You are a leader in cybersecurity best practices and continually innovate to stay ahead of evolving threats.

Download E-book

"The best way to Outsource IT Staff"

A Game-Changing strategy for business success. How Outsourcing IT Staff Can transform your business.

Cloudica needs the information you provide to contact... Read more

Dziękujemy za rejestrację!

Link do webinaru otrzymają Państwo mailowo dzień przed spotkaniem.

23 Marca 2023

10:00 via MS Teams

Tomasz Woźniak

Thank you!

To download our e-book „The best way to Outsource IT Staff” click button below