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Managed Services

M365 Managed Services

Estimated price:

Free

What is it?

Cloudica’s M365 Managed Services offering provides clients with access to and use of a suite of Microsoft products and services. We take care of all the behind-the-scenes management of this versatile software so that you can focus on growing your business.
Software we offer: Microsoft Exchange, SharePoint, OneDrive, Microsoft Word, Microsoft Teams, Microsoft Excel and many more.

What is for?

SMEs: Your services are available with a guaranteed 99.9 percent uptime and secured with the most advanced standards.
Corporations: Office 365 and Microsoft 365 Apps enable you to create, share, and collaborate from anywhere on any device with a cloud-based suite of productivity apps and services.

What are the benefits?

With a collection of more than 30 tools, Cloudica and Microsoft 365 cloud platform helps organizations:
• create an advanced digital workplace,
• improve content management,
• increase productivity,
• and enhance collaboration for both remote and office workers.

Outcomes of this

User support: Support L1, L2 and L3 requests. Resolve incidents, find causes, modify workflows, provide reports and more; Users can self-service by creating knowledge (articles, FAQs or guides)
Maintenance and optimization: Administration of your Office 365 account and subscription; Regular health checks of your Office 365 service to detect and eliminate performance and security bottlenecks; High security and industry compliance of your Office 365 solution
Ongoing services: Enhancements to Office 365 through customizations, integrations and workflow automation; Customized solutions based on Office 365. Migration to Office 365; Remote training on new solutions for users and administrators; Data management model.

Steps and agenda

• Discussing your requirements
• An analysis of your current tools
• A comprehensive presentation of the solutions available
• Implementation of M365 suite for your business
• Migration of files from other tools (Google cloud, AWS, etc.) to a Microsoft solutions-based cloud
• An overview of how to manage the files
• On-call IT experts for problem solving
• Regular maintenance and improvement of system
• Management of licenses, updates, improvements
• And much more

Most popular offerings

Migration to Microsoft 365

5-Weeks Implementation

Estimated price:

Free

Modern Workplace

2-Hours Briefing

Estimated price:

Free

Microsoft Teams Deployment

2-Hours Briefing

Estimated price:

Free

Microsoft 365 Deployment

2-Hours Briefing

Estimated price:

Free

Modern Workplace

2-Days Workshop

Estimated price:

Free

Microsoft Teams Managed Service

Managed Services

Estimated price:

Free

Contact

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Once the above questions have been answered, a disaster recovery and backup readiness index can be calculated based on the following scale: 

  • Level 1: Inadequate – The organization has significant gaps in its disaster recovery and backup posture.  
  • Level 2: Developing – The organization has some disaster recovery and backup processes in place, but significant improvements are needed.  
  • Level 3: Mature – The organization has a mature disaster recovery and backup posture, but there is room for improvement.  
  • Level 4: Robust – The organization has a strong disaster recovery and backup posture and is well-prepared to address potential disruptions.  
  • Level 5: Exceptional – The organization has a comprehensive and mature approach to disaster recovery and backup. 

The disaster recovery and backup readiness index can be calculated by assigning a score of 1-5 to each question based on the level of readiness demonstrated. The scores are then averaged across all questions in each category to determine the readiness level for that category. The overall disaster recovery and backup readiness index is calculated by averaging the readiness levels across all categories. 

Level 1: Basic
You have minimal cybersecurity processes in place and face a high risk of cyberattacks. Immediate attention and significant improvements are necessary to enhance your security posture.

Level 2: Developing
You have some cybersecurity processes in place but require substantial improvements to reach a mature state. You should focus on strengthening your policies, procedures, and security controls.

Level 3: Mature
You have a solid cybersecurity posture, but there is still room for improvement. You should continue enhancing your processes, monitoring capabilities, and incident response practices.

Level 4: Advanced
You have a strong cybersecurity posture and are well-prepared to address potential threats. However, you should remain proactive and stay abreast of emerging threats and technologies to maintain your advanced level of security.

Level 5: Leading
You have a comprehensive and mature approach to cybersecurity. You are a leader in cybersecurity best practices and continually innovate to stay ahead of evolving threats.

Dziękujemy za rejestrację!

Link do webinaru otrzymają Państwo mailowo dzień przed spotkaniem.

23 Marca 2023

10:00 via MS Teams

Tomasz Woźniak

Thank you!

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