Cloudica’s M365 Managed Services offering provides clients with access to and use of a suite of Microsoft products and services. We take care of all the behind-the-scenes management of this versatile software so that you can focus on growing your business.
Software we offer: Microsoft Exchange, SharePoint, OneDrive, Microsoft Word, Microsoft Teams, Microsoft Excel and many more.
SMEs: Your services are available with a guaranteed 99.9 percent uptime and secured with the most advanced standards.
Corporations: Office 365 and Microsoft 365 Apps enable you to create, share, and collaborate from anywhere on any device with a cloud-based suite of productivity apps and services.
With a collection of more than 30 tools, Cloudica and Microsoft 365 cloud platform helps organizations:
• create an advanced digital workplace,
• improve content management,
• increase productivity,
• and enhance collaboration for both remote and office workers.
User support: Support L1, L2 and L3 requests. Resolve incidents, find causes, modify workflows, provide reports and more; Users can self-service by creating knowledge (articles, FAQs or guides)
Maintenance and optimization: Administration of your Office 365 account and subscription; Regular health checks of your Office 365 service to detect and eliminate performance and security bottlenecks; High security and industry compliance of your Office 365 solution
Ongoing services: Enhancements to Office 365 through customizations, integrations and workflow automation; Customized solutions based on Office 365. Migration to Office 365; Remote training on new solutions for users and administrators; Data management model.
• Discussing your requirements
• An analysis of your current tools
• A comprehensive presentation of the solutions available
• Implementation of M365 suite for your business
• Migration of files from other tools (Google cloud, AWS, etc.) to a Microsoft solutions-based cloud
• An overview of how to manage the files
• On-call IT experts for problem solving
• Regular maintenance and improvement of system
• Management of licenses, updates, improvements
• And much more
Level 1: Basic
You have minimal cybersecurity processes in place and face a high risk of cyberattacks. Immediate attention and significant improvements are necessary to enhance your security posture.
Level 2: Developing
You have some cybersecurity processes in place but require substantial improvements to reach a mature state. You should focus on strengthening your policies, procedures, and security controls.
Level 3: Mature
You have a solid cybersecurity posture, but there is still room for improvement. You should continue enhancing your processes, monitoring capabilities, and incident response practices.
Level 4: Advanced
You have a strong cybersecurity posture and are well-prepared to address potential threats. However, you should remain proactive and stay abreast of emerging threats and technologies to maintain your advanced level of security.
Level 5: Leading
You have a comprehensive and mature approach to cybersecurity. You are a leader in cybersecurity best practices and continually innovate to stay ahead of evolving threats.
A Game-Changing strategy for business success. How Outsourcing IT Staff Can transform your business.
Link do webinaru otrzymają Państwo mailowo dzień przed spotkaniem.
To download our e-book „The best way to Outsource IT Staff” click button below